| For years the top Fortune 500 companies have used call centers to handle IT support services for their company wide operations. These helpdesks work in concert with IT staff to maintain systems throughout the environment regardless of location. It is this type of planned approach that yields more uptime for these companies and their end users.
Our helpdesk system applies the same philosophy in a scaled down version meant to fit your small business. Just like the big companies we monitor and manage your systems 24 x 7. We make communcation of your support needs simple with phone, email, and a web based ticketing system available.
We fulfill the role of in house IT staff as well as providing a helpdesk to centralize your IT support solution. We also provide location independent support giving you more flexibility and freedom to run your business. The following video highlights some of the benefits of working with a managed service provider.